As a long-established cleaning company covering Bristol & North Somerset, we know some of the main reasons companies change their cleaning contractor. If you can relate to any of the points below maybe you should be thinking about finding a new local cleaning company
Lack of Cleaning
No one wants to turn up in the morning guessing if the cleaner has been in the previous night, the bins looked they have been emptied but that’s about it. Your cleaning provider should be carrying out regular checks of your premises to ensure the cleaning meets a high standard. They should also have a cleaning checklist in place for their cleaner to follow to ensure the office is fresh and clean every morning. At Light & Airey we will work with you to create a bespoke cleaning checklist to meet your business needs, we also carry out site checks either weekly, fortnightly or monthly deepening on your cleaning requirements
Reliability
Your cleaning company should be using a time tracking app which their staff uses to clock in when they get to your premises, if the cleaner is sick they should be local enough to send a cover cleaner. Using a local company has a lot of benefits it will usually means if your regular cleaner is sick, they can call on another member of their team to cover your site. As well as being a local cleaning company for Bristol & North Somerset Light & Airey Cleaning use a tracking app that is used as a timesheet and to monitor the health and safety of our staff. We can monitor staff members clocking in and out, so we know when they entered and left the building safely which is imperative for lone workers.
Management
A number of new customers tell us they like their cleaners they just don’t like the management, or they are forever sending emails to head office and get no response. At Light & Airey Cleaning Services Bristol each contract is managed by a dedicated contract manager who is on hand to deal with any additional cleaning requirements or issues should they arise. We also work within TUPE regulations which means your cleaner does not have to lose their job we are able to transfer your cleaners contract of employment to our company, all you need to do is give us a named contact for your current cleaning company and we will take care of the rest. You can find out more about TUPE Here
Ethical Cleaning Company
Cleaning can be very demanding so we believe staff should be paid a fair wage for the work they do; a good cleaning company should pay their staff a fair wage, not a minimum wage. Light & Airey Cleaning Services Bristol has always and continues to pay all their staff above the minimum wage. We are also a Living Wage Service Provider which means most of our cleaning contracts pay a higher wage so our staff receive the real living wage. We have very low staff turnover and some of our cleaners have been with us 5 years plus, if you notice you have a different cleaner every few months it may be something to do with the way the cleaning company treats staff.
Testimonials & References
A good cleaning company should be able to provide testimonials and references for you to review or contact, another sign of a good cleaning company is how long they have worked with other businesses. A good cleaning company rarely loses contracts.
What’s the bottom line
If you can identify with any of the points above maybe you should be thinking about changing your cleaning service provider. For an ethical cleaning company in Bristol or North Somerset contact Light & Airey Cleaning Services Bristol for a free quote
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